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Appointments

Allow customers to book meetings, consultations, or service appointments online—anytime and on any device. Let them view availability, select time slots, and receive instant confirmations and reminders.

Overview

Self-service appointment scheduling that works in your favor

At Dekad Software Solutions, our Appointments module empowers businesses to streamline client bookings and optimize schedules across teams and resources. With integrated calendars, video conferencing, and analytics, self-service scheduling becomes effortless and efficient.

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Multiple booking types (individual/team/resource)
Multiple booking types (individual/team/resource)

Publish personal, team-wide, or resource-specific appointment pages suited to different needs.

Calendar integration & no double-booking
Calendar integration & no double-booking

Connect to Odoo, Google, or Outlook calendars. Real-time sync prevents scheduling conflicts.

Automated reminders & confirmations
Automated reminders & confirmations

Send customizable email/SMS reminders and confirmation or cancellation alerts—reducing no-shows.

Pre-booking rules & buffer times
Pre-booking rules & buffer times

Set minimal lead times, padding between appointments, time zones, and cancellation policies.

Integrated CRM & Opportunities
Integrated CRM & Opportunities

Automatically convert bookings into leads or opportunities for immediate sales follow-up.

Custom forms & guest invitations
Custom forms & guest invitations

Add booking questions during scheduling and allow guests to join appointments by invitation.

Reporting & analytics dashboard
Reporting & analytics dashboard

View appointment statistics—booking rates, resource demand, no-shows—through clear reporting tools.

Everything you need

Made for Your Team & Clients

Self-service booking reduces friction and workload. You set the rules—clients pick a slot.

Synchronised Scheduling Everywhere

With calendar integration, your team's availability is always current and conflict-free.

Professional & Automated

Confirmation messages, reminders, and rescheduling at scale—without lifting a finger.

Optimise Your Resources

Assign and manage meetings across people or assets effortlessly—avoid overlapping or underuse.

Actionable Insights

With reporting on client behavior and appointment trends, you make smarter resource decisions.

Supportive Implementation by Dekad

We set up booking types, calendar sync, communication templates, reporting dashboards, and user training to ensure smooth rollout.